Terms & Conditions

Updated: 5 July 2024

Stars & Signs aims to provide support, guidance, and life coaching as you progress through your journey - otherwise known as the Human Experience.

Stars & Signs aims to work with you to help you gain a deeper understanding of yourself, your relationships, and your journey through life.

Karen Currie and Tassia O’Callaghan, as Stars & Signs, agree to abide by these Terms & Conditions along with our Code of Ethics, Privacy Policy and GDPR statement when offering Astrology and Tarot Consultations.

Service offerings

Zoom Consultations (ie online video-call sessions) will be arranged when mutually convenient.

In-person Consultations are also available by mutual arrangement.

Payment terms

All payments for Consultation requests must be received in advance.

Debit card and PayPal payments are accepted.

Please advise Stars & Signs of your preferred payment method at the time of your booking enquiry.

Please note that payment transfers carried out through the third-party platform PayPal are subject to PayPal’s own privacy policy and terms of use.

Stars & Signs is not liable for any mishandling by third-party platforms. In the event of third-party mishandling, your claim will be with the payment site directly.

For in-person Consultations, payment terms are either in advance or, if on the day, cash only.

Cancellation policy

Allowing for the time needed to prepare for Consultations, a cancellation policy is in place.

For in-person sessions by appointment, cancellations are requested at least 48 hours in advance.

Cancellations within 48 hours may result in the forfeiting of any deposit/advance payments.

Once the booking enquiry has been confirmed, you will be bound to the terms of sale.

Refund policy for services

At Stars & Signs, we value one-to-one personalised care, supported by a spiritual point of view.  

You are requesting a spirituality-based service tendered from experience, specialised knowledge, and individual attention, therefore our services are non-refundable, and all service fulfillments are final.

However, at Stars & Signs, we want to ensure that you get the most value from your experience with us, so if you have any questions or concerns, please do not hesitate to reach out to request further clarification.

Video recordings

Stars & Signs may provide video consultations or sessions through third-party platforms or hosts, such as Skype or Zoom.

These video sessions may be recorded for the future reference of both Stars & Signs and you, the Client.

If a video session is recorded, you will be given notice in advance of the recording.

You are within your rights to request that your session(s) aren’t recorded – in this event, Stars & Signs will not record your session(s).

You are entitled to a copy of the video recording, on request.

By commencing a video session, you are consenting to the terms herein.

Please be advised that you are not permitted to record video sessions without written permission from Stars & Signs.

If you would like to record your video session, please ask Stars & Signs before doing so – reasonable arrangements can then be made accordingly.

Reservation of right

From time to time, Stars & Signs may modify their Terms & Conditions, and reserve the right to do so at our discretion accordingly.

All updates will be made to the relevant page, with the date of the amendment added.

The terms of your service with us will be bound by the terms applicable at the time your service was rendered.

Copyright notice

Unless otherwise noted, all content on this website (starsandsigns.co.uk) is copyrighted under UK law per the date of posting and is the property of Stars & Signs (all rights reserved).

You are prohibited from using any of the content herein without the express written permission of Stars & Signs.

Warranties disclaimer

No warranties are made with regard to the security of this website or any communications sent electronically to Stars & Signs.

Third-party links

Occasionally, this website may link to other third-party websites that are not operated or controlled by Stars & Signs.

These websites are linked for your convenience only and are not covered under this Terms of Use and Privacy Policy.

Limitation of liability

Stars & Signs is not liable to you for any special or consequential damages that result from the use of, or the inability to use, any part of this website or the goods and services that may be offered on this website, or the performance of any services by Stars & Signs. 

You indemnify and hold harmless Stars & Signs for any and all damages, losses, expenses, and costs, including reasonable legal fees, resulting from your use of this website or disclosure of any of your personal information to Stars & Signs.

By using and interacting on this website, contacting or sending electronic communications to Stars & Signs for a Consultation, you are acknowledging and agreeing to these Terms & Conditions.

Contact

If you have any questions or concerns about our Terms & Conditions and other policies, please contact us at: hello@starsandsigns.co.uk.